Apply for Receptionist (post level 13): University of the Free State
DEADLINE: 28/2/2023
Duties and responsibilities:
- Maintain accurate and punctual records of all guest notifications, dockets, and correspondence.
- Reservations must be made for guests.
- Ensure the check-in/check-out procedure is followed strictly.
- Maintenance Section should be notified of any faults.
- On check-ins and checks-outs, liaise closely with Housekeeping.
- Assure that all takings are proper, balanced, and deposited in the bank in accordance with the policy and procedure.
- Make sure the charges are entered correctly on the guest’s folio.
- Make sure the cashier’s report for the shift is completed and that the float, cash, and credit takings are balanced.
- Inquiries regarding conferences will be handled University of the Free State
- Perform any other duties and responsibilities as required to ensure that the front desk runs smoothly.
- An ability to work weekends as well as assigned shifts.
- Participate in breakfasts and other functions as needed.
- The Housing and Residence Affairs Management may require you to perform any other duties.
- See also
Inherent Job Requirements:
A Bachelor’s degree or Advanced Diploma/B.Tech degree/Postgraduate Certificate with an NQF level 7 qualification OR a 3-year National Diploma with an NQF level 6 qualification in Hospitality Management.
Receptionist experience of one (1) year in the hospitality industry.
Key Competencies:
- Results orientated:
- The ability to adapt to changing circumstances and cope with constantly changing environments.
- Reliability, responsibility, dependableness, and obligation fulfillment.
- The ability to think strategically:
- Being able to handle multiple tasks simultaneously.
- A neat and organized approach to work, attention to details, and a commitment to perfection.
- Work regulations must be strictly followed and rules must be adhered to.
- Ability to use Microsoft Office efficiently.
- Experience with hotel booking systems (especially Semper would be an advantage).
- University of the Free State
Required Documents
If you are submitting a written application, please ensure that all necessary documentation is attached. The application process will not be considered if it is incomplete. University of the Free State
- CV and cover letter that are detailed;
- (please provide SAQA accreditation for foreign qualifications if they are not older than six months);
- An original identity document (not older than 6 months) and a certified copy (not older than 6 months);
- A copy of your professional body’s registration (if applicable);
- You will be required to provide a copy of your driver’s license (if applicable).
- Please provide your current / last employer’s service record (only for external applicants).
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